
Frequently Asked Questions
Is the necklace made with real gemstones?
Is the necklace made with real gemstones?
Yes. Every Aurene necklace is handcrafted using genuine, ethically sourced gemstones — never glass or imitation stones.
Each gem is carefully chosen for its color, clarity, and symbolic energy, so no two pieces are ever exactly alike.
Will the necklace tarnish or fade over time?
Will the necklace tarnish or fade over time?
No — that’s what sets Aurene apart.
Our necklaces are plated in thick 18k gold vermeil over premium sterling silver, with an extra anti-tarnish coating for lasting shine.
Unlike fast-fashion jewelry, your piece is designed to stay radiant for years, even with regular wear.
Is it safe for sensitive skin?
Is it safe for sensitive skin?
Absolutely. All Aurene jewelry is hypoallergenic and nickel-free, made with skin-safe materials that won’t cause irritation or discoloration.
What makes Aurene different from other jewelry brands?
What makes Aurene different from other jewelry brands?
Aurene isn’t mass-produced.
We create in small batches, focusing on heirloom-level craftsmanship and meaningful design.
Each necklace blends timeless elegance with lasting quality, so you can enjoy real luxury without the markup.
Is this a good gift?
Is this a good gift?
It’s a perfect one. 🎁
Whether you’re celebrating a birthday, anniversary, or simply gifting yourself something meaningful.
Do you offer returns or exchanges?
Do you offer returns or exchanges?
Yes. We want you to love your Aurene piece.
If for any reason you’re not completely satisfied, you can request a return or exchange within 30 days of delivery — no questions asked.
Your confidence and trust mean everything to us.
Can I wear it every day?
Can I wear it every day?
Absolutely — that’s what Aurene was made for.
Our pieces are crafted for daily elegance, meaning you can dress them up or down without worry.
They’re designed to move with you — from work to dinner, from special moments to everyday life.
Still Have Questions?
Still Have Questions?
Our team is always here to help.
✨ Message us directly at aurenejewelryco@gmail.com — we’d love to help you find your perfect Aurene piece.